Privacy Policy
Official Page
1. Information We Collect
We collect personal data you voluntarily provide via contact forms, newsletter subscriptions, and service inquiries. This includes name, email address, phone number, company name, and job title. We also automatically collect certain technical data: IP address, browser type, operating system, referring URLs, and page interactions using cookies and similar tracking technologies.
2. Lawful Basis for Processing
We process personal data under the following lawful bases: consent (for marketing communications), contractual necessity (to deliver services), legitimate interests (to improve our website and services), and legal obligations (to comply with applicable law).
3. How We Use Your Information
- To respond to inquiries and provide customer support.
- To deliver and improve our services, including asset optimization and DAM consultations.
- To send periodic emails regarding updates, events, and offers, if you have opted in.
- To analyze usage patterns to enhance user experience and content relevance.
4. Data Sharing & Disclosure
We do not sell or rent personal data. We may share data with trusted third-party service providers (e.g., CRM platforms, email delivery services, analytics providers) who are contractually obligated to maintain confidentiality. We may also disclose data if required by law, to protect our rights, or in the event of a merger or acquisition.
5. Data Retention
We retain personal data as long as necessary to fulfill the purposes for which it was collected, typically for the duration of the business relationship plus 36 months thereafter, or as required by tax and legal regulations.
6. Your Rights
Under GDPR and CCPA, you have rights to access, rectify, erase, restrict processing, data portability, and object to processing. To exercise these rights, contact us at [email protected]. We will respond within 30 days. You also have the right to lodge a complaint with your local data protection authority.
7. Cookie Policy
We use session cookies for essential functionality, persistent cookies for analytics (Google Analytics, GA4), and optional marketing cookies. You can manage cookie preferences via our cookie consent banner or browser settings. We anonymize IPs for analytics.
8. International Transfers
Data may be transferred to and processed in the United States and other countries. We ensure appropriate safeguards, such as Standard Contractual Clauses, to protect your data.
9. Security Measures
We implement technical and organizational measures including encryption at rest and in transit, access controls, regular security audits, and incident response plans.
10. Policy Updates
We may update this policy periodically. Changes will be posted here with a revised effective date. We encourage you to review this page regularly.
Effective Date: January 1, 2025